Terms of accommodation and payment for services provided by the Continent Business Hotel

• Payment for accommodation and services provided by the hotel shall be calculated at the prices established by the Price List approved by the General Director of the hotel.
• There is no time limit for a stay at the CONTINENT Business Hotel.
• At the guest's request, a room can be provided to one person regardless of the number of beds, if the room cost is paid in full.
• The accommodation costs are charged according to the established billing hour from 12.00 PM — local time of the current day.
• Accommodation and additional services costs are paid in RUB in cash and non-cash.
• In case of guaranteed and non-guaranteed bookings, the check out time is always 12.00 PM and 100% of the room rate per night will be charged, which guarantees the guest the availability of the room from 12.00 PM to 12.00 AM at any check-in time.
  • in case of check-in from 14.00 to 23.59 — check-out is at 12.00 of the next day, and the payment is charged per day.
  • in case of check-in from 14.00 to 23.59 — check-out is at 12.00 of the next day, and the payment is charged per day.
  • check in time — 14:00. When a Guest arrives without prior booking before the specified time, the hotel will grant accommodation to the Guest if rooms are available.
• If the stay is extended before 14.00 PM — no payment will be charged.
• If you extend your stay from 14.00 to 23.59 PM of the current day — a payment of 50% of the room rate per day will be charged.

Continent Fire Safety Policy

Dear guests! Please observe the fire safety rules.

• When leaving your room, do not forget to turn off the TV, radio, air conditioning, lights and electric appliances.
• We remind you that you must not cover switched on floor and table lamps with objects made of flammable material.
• Smoking in the hotel building is allowed only in the designated areas.
• You must not smoke in bed or in your room.
• The storage of explosion and fire hazardous substances and materials in the room is prohibited.

If it's your first time at the hotel, try to memorize the location of exits and staircases, familiarize yourself with the evacuation plan and the location of primary fire extinguishing equipment. Have a good holiday.

If there is a fire in your room:

• Immediately report the incident to the fire department at "01" and to the administrator on duty via the number 6 1000.
• If it is not possible to extinguish the fire on your own, leave the room and close the door without locking it.
• Be sure to report the fire to the floor hostess or another member of the hotel management.
• Leave the danger zone and follow the hotel managers’ or firefighters’ instructions.

If there is a fire outside your room:

• Immediately report the incident to the fire department by calling "01" and the administrator on duty.
• Leave your room after closing windows and doors, exit the building using the emergency exits;
• If the corridors and stairways are badly smoke filled and you cannot leave the room, you should stay with the windows open. A closed and well-sealed door can protect you from dangerous temperatures for a long time. To avoid smoke poisoning, cover with wet towels and bedding any gaps under the door or air vents in the room.
• Try to tell your location to the front desk by phone.
• When the fire department arrives at the site, go out onto the enclosed balcony and signal for help.
• You can wait until the fire is over on the enclosed balcony. Close the balcony door behind you.

With respect, Administration of the CONTINENT Business Hotel.